Privacy Policy

At Blue Gum Footwear Manufacturing, protecting your privacy is a priority. This privacy policy explains how we collect, use, and safeguard your personal information when you interact with our online platform and services.

Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to your name, contact details, and order information when you place custom manufacturing requests or contact us for inquiries.

Additionally, we may collect certain technical data automatically when you use our online platform, such as IP addresses, browser type, and usage data, to improve our service quality and security.

How We Use Your Information

• To process and fulfill orders, including custom manufacturing requests.
• To communicate with you regarding your inquiries, orders, and updates related to our products and services.
• To manage and improve our supply chain management and wholesale distribution operations.
• To ensure quality control and compliance with relevant manufacturing standards.
• To comply with legal obligations and applicable laws, including data protection regulations.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR and applicable laws:

• Your consent, where required.
• Performance of a contract, such as fulfilling an order.
• Compliance with legal obligations.
• Legitimate interests, including operational and security purposes.

Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted third parties such as shipping and wholesale partners or service providers strictly to support our manufacturing, distribution, and customer service processes.

All third parties are required to protect your data and use it only for the purposes we authorize.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

• Access your personal data held by us.
• Request correction or deletion of inaccurate or outdated information.
• Withdraw consent where processing is based on consent.
• Request restriction of processing or object to certain processing activities.
• Receive your data in a portable format.

To exercise these rights, please contact us via the physical address below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration.

International Transfers

Where necessary, your information may be transferred to trusted partners or subsidiaries located outside Australia, ensuring adequate data protection safeguards are in place.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this site with the revision date.

Contact Information

If you have questions or concerns about this privacy policy or your personal data, please contact us at: